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Potteryjoy & Sparkles (formerly Pottery and Porcelain Collectables)

Information and Terms of Business

BUSINESS INFORMATION:

• The business is an online shop based in Belfast, Northern Ireland. I sell second hand / pre-owned pottery, porcelain, china, glass and jewellery originating from the British Isles, Europe and further afield.

• The business is not liable for VAT.

BEFORE PURCHASING:

• If you are considering purchasing, please email me first to check availability of item etc.

• Before you decide to purchase I would encourage you to ask me as many questions as you like about the item. If you would like to see extra photos I will be happy to email these to you.

• Before you agree to purchase I will provide you with a statement of the information required under the Distance Selling Regulations (DSRs)

PAYMENT:

• Payment is required in advance of dispatch

• UK buyers may pay by personal cheque, postal order or PayPal.

• Please note that only PayPal is acceptable from non-UK buyers.

• Goods will be dispatched upon receipt of confirmation of PayPal payment, or receipt of postal order, or clearance of cheque. Please note that cheque clearance usually takes from 3 to 10 working days.

POSTAGE, PACKAGING & DISPATCH:

• Postage to UK addresses is by First Class Recorded mail, unless otherwise indicated. Postage to non-UK addresses is by Airmail Small Packets unless otherwise indicated.

• I estimate the postal charges from the combined weight of the item and packaging and add a small charge for packaging and handling (usually no more than £1.00.

• If I find that I have significantly overestimated the cost of the postage element I will refund to you the appropriate amount; if I find that I have underestimated the cost of the postage element I will bear the extra cost myself.

• When posting I obtain a recorded delivery and / or cash receipt which I retain as proof of postage.

• Please be assured that I want your goods to reach you in the same condition as when they left me, so I take great care with packaging.

• I offer a discount on the cost of P & P for multiple-item purchases.

• Goods are sent to UK addresses by Royal Mail standard delivery (1st Class recorded), unless otherwise indicated. Goods are sent to addresses outside the UK by airmail only, which greatly reduces the possibility of transit damage compared to surface delivery.

Anne Loughran

Potteryjoy & Sparkles

Beflast

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